Jaco van der merwe
(Translated by Google) I have been with Afrihost for more than 10 years and am very happy with them.
(Original)
Ek is by Afrihost al meer as 10 jaar en is baie happy met hul.
Juan Lenders
Excellent customer service (for all on a public holiday) the WhatsApp agent that dealt with my issue was awesome. I have been in the recruitment industry for +- 20 years specializing within the BPO and Contact Centre arena and i must say my experience today had left me speechless! Specifically in the manner the agent handled the issue. Its very rare to see innovative solutions based methodology being applied especially from an agents perspective and I must say Reitumetse well done in executing the following: you listened, confirmed, proposed, executed, test and problem resolution process was to the T well done.
Juan Lenders
Executive Search Consultant and Talent Acquisition Specialist
Brigotte Naicker
Fantastic 24/7 help until your problem is solved. Even when I was ready to give up trying, my assistant suggested I try something else until my problem was solved. Super service!
Keri du Raan
I’ve always received great support. Fiber to home connected with fantastic uptime and mobile data rates cannot be beat - and you get 1GB free each month, no contract, all on prepaid. It’s the way to go. So happy a tech savvy friend recommended them years ago. I also manage our business phones via the app which is easy to navigate.
Lelanie Koekemoer
Afrihost has above and beyond exceeded our expectations. We had a major issue with the previous tenant of our unit not wanting to cancel his line and thus blocked our "installation". After 3 days of speaking to the wrong people, I contacted Afrihost directly. By the time they received my call I was sobbing on the phone and the one consultant stayed on the line with me for FORTY FIVE MINUTES exploring EVERY possible option he could. After he couldnt help (where HE almost started crying) he transferred me to another agent who again did everythign in HIS power to assist. Once they realised there was a webiste issue, they sorted it out within 12 hours tops and I was able to process my sale. A manager phoned me directly just to update me on the progress - they promised me a 24 -48 hour response to activate everything and it was done, agai, within 12 hours. My router would be ready for collection 3-5 days after activation, it was available IMMEDIATLEY after activation. I enjoyed working with them tremendously and they definitely earned a lifelong client. Thank you Afrihost - You guys are AWESOME!!
Etienne Bruwer
Afrihost delivers 100 %. Take your modem thingy with on holiday and you have internet wherever you go. Just let them know! Topping up simple and cheap. Thanks for your great service!
